Please complete all the information below with * in order to receive a Return Material Authorization (RMA) or Field Service Analysis (FSA) number. Thanks for your kind cooperation.
RMA (in warranty)
FSA (out of warranty)
Location Where Failure Observed *
RI-receiving inspection; Manufacture – during assembling phase, Field – after delivery to end user
Test Data attached *
Data should be related to parameter(s) from the specification agreed in PO
Product altered or modified *
InPhenix is unable to accept responsibility for RMAs where products have been altered or damaged (including pins that have been cut or damaged)
Return reason listed in specifications *
Inphenix is unable to accept returns for parameters not listed in the product specifications
Product warranty label intact *
InPhenix does not accept products with missing or tampered warranty label
Company Name *
Point of Contact *
Purchase Order Number
Quantity To Be returned
Serial Numbers to be Returned *
Detailed Reason for Return *
• FSA has the warranty period of 30 days.
• InPhenix is authorized by customer to de-lid the device(s) if necessary.
• RMA/FSA valid for 3 months from date of request approval and automatically expires if devices are not returned within 3 months to InPhenix.